LibQUAL+ Survey Invitation, sent to a sample population during the week of May 11, 2009:
As part of the random sample chosen to represent all Cal State San Bernardino faculty, staff and students, you may have received my invitation to help us improve the Library by participating in LibQUAL+, an important online survey.
Now that our LibQUAL+ survey period has begun, I would appreciate it if you would complete the online survey right now or within the next few days. Please do so, by clicking on the survey link included in the message sent to you via email.
Your survey answers and comments will help determine the future services we provide to you, and will be kept completely confidential, as your individual responses cannot be linked to your name. We hope you will take the time to tell us what you think.
In appreciation for your time (about 10 minutes on average!), we will offer CSUSB students only an opportunity to win an iPod Nano as well as other prizes. If you are a student who was selected for the random sample, and you wish to enter the drawing for the iPod Nano or other prizes, complete the survey and then include your email address at the end. [Your email will not be linked to your responses]
If you have any difficulty in accessing the survey or have questions about the LibQUAL+ survey, please contact the LibQUAL+ team at firstname.lastname@example.org or contact Les Kong, Coordinator of Library Public Services at 537-5111.
Many thanks for helping us provide the library and information services that you need.
Dean and University Librarian