Student being helped by a librarian at the Research Assistance Desk

The Research Assistance Desk is located on the first floor of the library. Nearby are the print reference collection, computer terminals, network printers, and a machine where you can add copy/print money to your Coyote OneCard or purchase a print card.

In-Person Assistance

At the Research Assistance Desk, our librarians assist users with research and reference questions, electronic databases and print resources, general Internet searching, and the Pfau Library Catalog. Reference librarians provide individual instruction in using these resources and help to construct effective search strategies for finding information. No appointment is necessary.

Research Assistance Desk hours.

By Phone

Can't come to see us? Give us a call during our service hours. Phone: 909-537-5091

By Appointment

Librarians are available during business hours for private consultation by appointment. Appointments may be scheduled with the librarian subject specialist in a particular subject.

Text a Librarian

Text your question to 909-542-8990

Text us a simple, quick question and we will get back to you within 1-3 hours (service available between 8am-4pm, Monday-Friday). Standard wireless provider text rates apply.


CSUSB Ask A Librarian is a chat service where you can ask questions and get research help from CSUSB librarians (M-F 8am-5pm when librarians are available).

24-Hour Chat

24-Hour Ask A Librarian is a nationwide chat service where you can ask questions and get research help from non-CSUSB librarians at any time day or night.

Email a Librarian

Ask a question via our Email Reference Form.

Coordinator for Reference Services

Brent Singleton, (909) 537-5083,